Reference

What Governs Your Account on cx66

These legal terms set out the rules that apply when you open and use an account on cx66. Availability depends on local law and is only accessible in regions where it is permitted.

Account Eligibility RulesData Handling PolicyJurisdiction-Dependent AccessJazzCash, Easypaisa, Raast Wallet TermsAccount Closure Rights
cx66 What Governs Your Account on cx66
LEGAL CONTACT

Raise a Legal or Policy Query

If you have a question about account eligibility, your rights under these terms, or a data-related request, reach out through the channels below. Keep your account details handy — wallet type, whether JazzCash, Easypaisa, or Raast, and your registered contact — so we can verify and respond faster.

Live Chat Open the chat widget from any page on cx66. State your query type — legal, account or data — and our team will route it to the right person.
Email Support Send a written query to our support address. Include your account reference and the specific policy section you are asking about for a quicker written response.
Account Help Centre The Help Centre covers common legal and policy questions, from account closure rights to what happens when a wallet verification is requested on your profile.
DATA AND SECURITY

How We Handle Your Account Data

Your data security matters to us. We collect only what is needed to verify your identity and process transactions. Here is how we manage it across four key areas — data storage, cookies, account security, and your right to request changes.

Data Retention We keep account data for as long as your account is active and as required by applicable rules in your region. You can request a summary of what we hold through our support channel.
Cookies and Tracking We use cookies to keep your session secure and remember your payment preference — whether that is JazzCash, Easypaisa, or Raast — so you do not have to re-enter it every time.
Account Security Account access is protected by OTP verification on login. If you notice unrecognised activity, contact support immediately so we can freeze access and review the account.
Requesting Changes To update or delete personal data held on your account, submit a written request via email or live chat. We will confirm receipt and process it in line with the applicable regional rules.

Your Legal Questions Answered

These are the questions we get asked most often about account rights, data handling, and how our legal terms apply in Pakistan. If your question is not here, contact us directly.

Access to cx66 depends on local law and is only available in regions where such services are permitted. We do not override local legal restrictions, and eligibility is your responsibility to confirm.

We collect your name, contact details, and the wallet information you use — JazzCash, Easypaisa, or Raast. This is needed to verify your identity and process transactions securely on your account.

Yes. Submit a deletion request through live chat or email with your account reference. We process it in line with applicable rules in your region and will confirm once complete.

Updated terms are posted on this page. Continuing to use your account after any update means you accept the revised version. We recommend checking this page periodically.

Accounts can be suspended if eligibility cannot be confirmed, if wallet ownership is unclear, or if account activity does not match your registered details. Contact support to resolve a suspension.

Raise the dispute through our live chat or email support first. Include the specific policy point you are disputing. Escalation paths depend on the jurisdiction relevant to your account.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.